Customer Care Co-ordinator - Manthorpe BP
Customer Care Co-ordinator - required to join the team at Manthorpe Building Products
Hours of work - Monday - Friday (8.30am till 5.00pm
Responsible for delivering world class customer care experience to all customers with the objective of 100% customer satisfaction
(Please e-mail for the full job description)
Key Accountabilities
- To process sales orders in an accurate and timely manner
- To maintain thorough and accurate CRM records
- To investigate and resolve complaints quickly and patiently
- To investigate invoice queries and raise credit notes when necessary
- To build positive relationships with Manthorpe customers
- Produce and follow up quotations including take offs
- Support the external sales force and provide information from CRM upon request, including ad-hoc administration and support
- Secure appointments for the external sales team as appropriate
To be successful you will
- A background in commercial administration services
- Excellent communication skills
- Good IT skills including MS Office applications
If you are up to the challenge, please send your CV to the e-mail below:
BP.careers@polypipe.com
(Please note, the internal resourcing team will pick up these emails in the careers inbox)
Application closing Date - Friday 29th September
